Pricing
One starter plan for an agent
One Starter plan for answering service and customer-service phone automation. First location is $199/month with 400 pooled minutes; additional locations are $149/month and add 100 additional pooled minutes, then $0.35/min overage.
Starter
$199/mo or $1990/yr
First location + one local line for your phone agent. First location is $199/month; additional locations are $149/month each.
Minutes are pooled at the organization level. Additional locations add platform capacity, a local line, and 100 additional pooled minutes.
Billed monthly after your 7-day trial. Save 2 months on yearly.
- One included local line per active location
- 400 pooled minutes plus 100 additional pooled minutes per extra location each month
- $0.35/min overage after included minutes
- $49/mo per extra line
- Answering service for customer-service calls and playbooks
- Transcript and summary
- Business integrations and call records
- Billing controls and invoice history
Cancel anytime. Billing starts at conversion (when status becomes ACTIVE), not at trial start. Monthly plans can switch to yearly in Billing. Yearly-to-monthly changes require support.
One legal/billing organization gets one pooled usage account. Customers cannot create separate orgs for each location to multiply included minutes.
Questions & Answers
What is included in Starter?
Starter includes platform access, one local line per active location, live phone agent call handling, customer-service workflows, agent use of configured tools, call transcripts, summaries, and 400 pooled minutes plus 100 additional pooled minutes per extra location each month.
How does usage pricing work?
First location is $199/month and includes 400 pooled minutes. Additional locations are $149/month each and add 100 additional pooled minutes. After included minutes, usage is billed at $0.35/min.
How do pooled minutes work across locations?
Minutes are pooled at the organization level. Additional locations add platform capacity, a local line, and 100 additional pooled minutes.
Can I create separate organizations for each location?
One legal/billing organization gets one pooled usage account. Customers cannot create separate orgs for each location to multiply included minutes.
Is there a free trial?
Yes. Starter includes a 7-day free trial before billing begins.
When does billing start?
Billing starts at conversion (when your status becomes ACTIVE), not at trial start.
Can I switch billing cycle later?
Yes. Monthly plans can switch to yearly inside Billing settings. Yearly-to-monthly changes require support.
How do I get multi-store pricing?
Use Contact Sales and share your number of locations. We will help with rollout planning and volume pricing.